Accessibility Statement for Paddywax

We are committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We're constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users.

We always make sure that our website follows accessibility best practices by following the principles of universal design. This ensures the site is flexible and adaptable to different users’ needs or preferences and is accessible through a variety of different technologies, including mobile devices or assistive technologies.

Web Content Accessibility Guidelines (WCAG) 2.1

Wherever possible, our site will adhere to level AA of the Web Content Accessibility Guidelines (WCAG 2.1). These guidelines outline four main principles that state that sites should be:

  • Perceivable - Information and user interface components must be presentable to users in ways they can perceive
  • Operable - User interface components and navigation must be operable
  • Understandable - Information and the operation of user interface must be understandable
  • Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies

Accessibility 

Paddywax is committed to promoting and facilitating accessibility and inclusion for all.  We believe all of our customers should be able to shop online at paddywax.com and easily access our website and digital offerings, including those with visual, hearing, cognitive and motor impairments.  We aim to make our website as accessible as possible, and to be flexible and adaptable to different users’ needs or preferences. 

If you have any difficulties accessing or using any part of this website, please call us at 1-866-723-2992 or email us at hello@paddywax.com and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you, consistent with applicable law. 

Paddywax is taking multiple steps towards our goal and is working with Accessible360, an experienced digital accessibility consultant, to audit and continuously improve our website’s accessibility to all consumers including those who use assistive technologies to access our content. 

At Paddywax, we view accessibility as an ongoing effort and we’re continually seeking solutions that will bring all areas of our website to the same level of overall web accessibility.  We welcome feedback as we work towards this goal.  Please contact us via email (hello@paddywax.com) if you have any suggestions as to how we could improve the accessibility of this website. 

Give Us Your Feedback

We are committed to providing an accessible service. If you experience problems or have any suggestions for improvement please get in touch with us. We do continuous improvement based on your feedback.

Phone: 1-866-723-2992
Email: hello@paddywax.com
Contact Form: Get in touch

We try to respond to feedback within 3 business days.